ZenMaid is good software for a cleaning company with a crew. If you are the one doing the cleaning, you are paying for GPS tracking, payroll and staff checklists you will never open — and the plan that fits your budget stops at 40 jobs a month.
$29/month · 7-day free trial, no card · Bring your client list with you
We would rather you read this bit than start a trial you were always going to cancel.
You have people working for you.
You are the whole business.
The $19 plan, honestly
Four houses a day, five days a week, four weeks a month is 80 jobs. ZenMaid's Starter plan caps at 40, so a solo cleaner working full time is on Pro at $39/month before the first month is out — and text messages are billed separately on top of that, on every plan.
One plan. Unlimited jobs.
Capped at 40 appointments/month.
Unlimited appointments. Adds crew tools.
Adds PTO, ratings, data export.
Including the rows we lose.
| Feature | Service Puffin | ZenMaid |
|---|---|---|
| What it costs | ||
| Starting price | $29/month | $19/month |
| Appointments included | Unlimited | 40/month on Starter, unlimited on Pro |
| Extra user seats | No seats — one operator | Billed per seat* |
| Free trial | 7 days, no card | 14 days, no card |
| Text messages | Included in the plan | Billed separately on every plan |
| Running the day | ||
| One-off and recurring jobs | Included | Included |
| Calendar and map view of the day | Included | Included |
| Calendar sync (Google + Apple) | Included | Via export |
| Mobile access | Web app, any phone | Native app |
| Talking to clients | ||
| Automatic 24-hour reminder text | Included | SMS billed separately |
| "On my way" text | Included | SMS billed separately |
| Editable message templates | All message types | Limited on Starter |
| Reply handling with STOP/START opt-out | Included | Depends on SMS setup |
| Booking page clients can request from | Included | Pro and above |
| Booking page without the vendor’s branding | Included | Pro Max only |
| Getting paid | ||
| Invoices with line items and tax | Included | Included |
| Card payments (Stripe) | Included | Included |
| Automatic chasing of overdue invoices | Included | Manual |
| Payment receipt sent automatically | Included | Manual |
| QuickBooks-ready invoice export | Included | Pro and above |
| Invoice CSV export | Included | Pro Max only |
| Crew tools | ||
| GPS clock-in and location tracking | Not available | Pro and above |
| Payroll | Not available | Pro and above |
| Digital checklists for staff | Not available | Pro and above |
| Staff availability and PTO | Not available | Pro Max only |
| Service ratings | Not available | Pro Max only |
| Zapier / Mailchimp | Not available | Pro Max only |
ZenMaid plan details taken from their published pricing page, checked 11 August 2026. *ZenMaid's pricing page lists a monthly price per plan; software directories such as Capterra and G2 additionally list a per-seat charge for extra users. Prices change — check theirs before you decide. ZenMaid is a trademark of its owner and is not affiliated with Service Puffin.
Download your client list from ZenMaid as a CSV. If your plan will not let you export it, send us whatever you can get — a spreadsheet, a screenshot, a list — and we will sort it out.
Service Puffin reads the column headings and matches them up for you — names, phone numbers, emails, addresses. You check the preview and confirm. Nothing is imported twice.
Add your recurring jobs once and they generate forward on their own. Most solo cleaners have fewer than a dozen. It is an evening, not a project.
Would rather not do it yourself? Email your client list to hello@servicepuffin.com and we will import it for you before your trial starts.
Run both for a week. Import your clients, book a few jobs, send a reminder. Cancel whichever one loses.
No credit card · We'll import your client list · Cancel anytime